INGREDIENTS
Want to learn more about the contents of NeoStrata products?
This section will answer your questions concerning how our products work to improve your skin.
Please click here for more questions and answers 

APPLICATION
What is the optimal way to use NeoStrata products?
This section will help you apply and combine NeoStrata products to achieve maximum results.
For any layering information, please visit our Application Tips section.
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PRODUCTS
What are the benefits of using NeoStrata products?
This section will explain why NeoStrata’s wide variety of products is right for you.
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How does Wrinkle Repair compare against a leading competitor?
Wrinkle Repair is:
  • 11 times more effective at repairing deep wrinkles
  • 2.5 times better at reducing wrinkles

    1
    Product tested in an independent double-blind study, twice daily application for 3 months
What makes Skin Brightener so effective?
  • Contains 20% vitamin C, the highest percentage available on the market  
  • Formulated with L-ascorbic acid, the form of vitamin C dermatologists recommend most 
  • Unlike many other vitamin C products, it is fully stable
I am having problems with the pump of the Skin Brightener, how can I fix this problem?

Tap the bottom of the pump, in order to get the mechanism working properly.

When should I use the Spot Lightener and when should I use HQ products?

NeoStrata Spot Lightener should be used if you are pregnant or nursing, have fair or sensitive skin. NeoStrata HQ products should be used if you have medium to dark skin or if you have dark spots.

The HQPLUS Lightening Cream darkened after a few weeks of opening the tube, is it still safe to use?

Hydroquinone, an ingredient found in NeoStrata HQ products, is very sensitive to air which may result in a brownish color once exposed; however, this will not interfere with the efficacy of the cream. To avoid this, ensure the lid is tightly closed after every use.

What product replaced the Exfoliating firming mask?

Smoothing Cleansing Mask replaced the Exfoliating firming mask. It contains white clay which provides tightening and astringent properties to unclog, refine pores and lift impurities. The 10% glycolic acid found in this product will exfoliate and remove the build-up of dead skin cells on the surface of the skin. With the use of the Smoothing Cleansing Mask your skin will appear tighter and radiant.

What product replaced the Matifying renewal fluid?

The Oil Free Smoothing Lotion Level 3 replaced the Matifying renewal fluid. It contains 10% glycolic acid to deeply exfoliate the skin and remove the build-up of dead skin cells. The light textured lotion is quickly absorbed and hydrates the skin.