INGREDIENTS
Want to learn more about the contents of NeoStrata products?
This section will answer your questions concerning how our products work to improve your skin.
Please click here for more questions and answers
APPLICATION
What is the optimal way to use NeoStrata products?
This section will help you apply and combine NeoStrata products to achieve maximum results.
For any layering information, please visit our Application Tips section.
Please click here for more questions and answers
PRODUCTS
What are the benefits of using NeoStrata products?
This section will explain why NeoStrata’s wide variety of products is right for you.
Please click here for more questions and answers
- How often should I use NeoStrata products for best results?
NeoStrata products should be used twice daily, both morning and evening for best results or as indicated on the packaging. The Intense formulations are more potent for more persistent skin care concerns.
- Why does my skin tingle upon application of products with AHA's?
You may experience a tingling sensation while your skin adjusts to glycolic acid. This has nothing to do with the product working. Other factors may contribute to a slight tingling sensation upon application such as fatigue, a sunburn or even the common cold or allergies. However, if you experience irritation simply rinse off the product and discontinue use.
Tip: If you experience skin sensitivity when using one of our products with glycolic acid, suspend its use for a few days and resume usage at a less frequent rate. It is recommended to slowly build your skin tolerance.
- How do I determine which Level is best suited for my skin, within the EXFOLIATING category?
Level 1: Particularly mild yet effective exfoliation for 1st time users, consumers with minor problems or those with sensitive skin.
Level 2: Probably the most widely used concentration as this can be tolerated by the majority of consumers. A natural step up from Level 1.
Level 3: The highest concentration allowed for sale at retail. Also available in oil-free lotions, especially suited for the combination to oily skin types which can handle the higher potency and require the maximum exfoliation to unclog pores.
- I have just started using glycolic acid and I’m experiencing more blemishes, is this normal?
- Glycolic acid is the AHA of choice. This small molecular size makes it effective in removing the build-up of dead cells on the surface of the skin. You may experience more blemishes for a period of time when beginning to use NeoStrata products with glycolic acid, as your pores are not completely unclogged causing the blemishes to appear. The solution is to continue using the glycolic acid products and your skin will normalize.
- Who should use Skin Brightener and how should it be applied?
This product is ideal for consumers of all skin types, usually over the age of 30, suffering from loss of radiance. Skin Brightener should be applied on moist skin to activate and release the vitamin C from its silicone base. Simply apply alone or layer it with any other NeoStrata product, even one containing glycolic acid!
- What skin care regimen should I follow if I have acne-prone skin?
Start by cleansing with the Oil Free Gel Cleanser. Apply the Toning Solution on areas with break-outs, and then follow with the Oil Free Smoothing Lotion Level 3, applying it on the entire face. The Blemish Spot Gel can be used as a local treatment for blemishes. This skin care regimen should be followed in the morning and evening.
- What products should I use to address loss of firmness?
Use products within the NeoStrata FIRMING Category: Eye Contour Firming Cream, Daytime Firming Lotion, Anti-Wrinkle Firming Cream, Instant Tightening Serum, and Firming Cream.
- What should I do, if I have more than one skin concern?
If you are faced with several skin concerns build a regimen by drawing from 2 NeoStrata categories, i.e. for dullness & wrinkles, select at least one product from the EXFOLIATING category and another from the ANTI-WRINKLE category. All NeoStrata products are complementary. For more information on how to layer products together, please refer to the TIPS section.
- How should I use the Skin Renewal Peel?
Moisten a cotton pad completely using the dropper and apply evenly. Gently massage for 10-15 seconds. Leave on for 5-15 minutes, then rinse. This product can be used 3-7 times weekly on face, décolleté and hands.
- How should I apply the Oil-Free Anti-Aging Sunscreen Lotion?
- We recommend first applying the Oil-Free Anti-Aging Sunscreen Lotion on a cleansed skin for maximum anti-aging results. A basic regimen includes a cleanser, eye cream, day cream with SPF or a sunscreen product followed by a regular cream of your choice. With prolonged sun expose reapplication is recommended. Always introduce products one at a time to evaluate how your skin will respond.
