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If you have a question related to one of our products or want to get in touch, begin with our online support resources. Select the applicable topic below.
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Mailing Address Neostrata Company, Inc. Neostrata Customer Service 199 Grandview Road Skillman, NJ 08558 1-800-628-9904
Click here to send us a message and we will get back to you within 48 hours.
For inquiries related to product usage, ingredients, product complaints or issues as well as company information, corporate sponsorships, donations, and policies please call: 1-800-628-9904 Monday to Friday (9AM - 5:30PM EST).
For inquiries related to online shopping, orders, billing, shipping, website navigation, general product information, bulk purchase & resale, and offers & promotions, please call: 1-800-628-9904 Monday to Friday (9AM - 5:30PM EST).
If you have a medical emergency or if you need specific medical advice, you should contact your primary healthcare provider, poison control center, or your local emergency room.